Customer Focus Assignment Example | Topics and Well Written Essays - 250 words

Customer Focus - Assignment ExampleSecond, failure to focus on customers whitethorn be caused by sad marketing segmentation. Proper market segmentation highlights the needs of each customer and enables organizations to focus on those specific needs (Fader, 2012). Customer-focus, therefore, is impossible in instances characterized by poor market segmentation. Third, poor approaches to data mining limits the possibility of meeting customer needs. Inaccurate data affects the in force(p)ness of market segmentation, throttle the possibility of customer focus. The fourth cause of failure in customer focus is poor ware schooling. Product development should focus on specific customer requirements and aim at meeting those wants at no extra cost (Fader, 2012). Organizations fail in customer focus if new product development does not take into account market trends, competitors actions, and user-requirements.Serving internal and impertinent customers are similar because some(prenominal) need quality services and must access these services for them to continue fair dealings with the organization. However, external customers can easily give up from the organization if they do not receive excellent treatment. subjective customers may sometimes bear with the speed of operation of internal employees. Inspiring customer trust requires effective service delivery therefore, individuals and organizations should ensure customer focus all the time by avoiding acting in ways that constrain the ability to focus on